What To Look For When Choosing Fleet Roadside Service Norma Mitchell December 10, 2016 Automotive If your employees drive company cars, it is important to make sure that they are properly protected on the road. This includes investing in a roadside service plan for all of your vehicles. No matter how carefully you monitor and care for your vehicles, they will eventually break down. Whether they get a flat tire, run out of gas, or experience a sudden engine problem, the last thing you want is for your employee to be left in a bind with nowhere to turn for help. Fleet roadside service plans can ensure that help is available when your employees need it. Here are a few of the things that you should look for when deciding which roadside assistance policy to purchase for your company: Coverage. Make sure that the plan will cover your vehicles regardless of where they happen to break down. This is particularly important if your employees drive far from your headquarters. Even if they are out of the county or out of the state, they should be covered by the policy. Service availability. Problems with cars don’t just happen during business hours. They can happen any time of the day or night. Because of that, it is important to look for a company that provides 24/7 service. Your employees should be able to call any time of the day or night to get the help that they need. The last thing you want is for one of your workers to be stuck on the side of the road in the middle of the night without help available. Response time. Ideally, the company that you purchase your roadside assistance plan from should respond quickly to calls. They should be able to get a service vehicle to your employees within as little time as possible rather than leaving them stranded on the side of the road for hours while they wait for help. Towing. A good roadside service plan will also include towing. Even if the plan doesn’t cover the entire cost of towing outright, there should be a significant discount available, helping to make it more affordable to get your vehicle into the shop. Broad coverage. Some roadside service plans only cover issues such as flat tires or running out of gas. Ideally, however, you should look for a plan that covers any type of problem with the vehicle. That way, your employees will be able to get help regardless of what goes wrong while they are driving. Choosing fleet roadside service for your company takes careful consideration. It is important to thoroughly understand exactly what you are buying when you invest in a service plan. Ideally, it will provide coverage for any type of incident that your employees may encounter while they are on the road in a company vehicle. Additionally, the company that you work with should provide fast response times, around-the-clock service, and assistance for any type of problem that your vehicles may experience while they are on the road.